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Welcome to Glomei Skincare. These Terms and Conditions ("Terms", "Terms and Conditions") govern your relationship with glomei.com website (the "Service") operated by Glomei Skincare ("us", "we", or "our"). Please read these Terms and Conditions carefully before using our website.
By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.
1. Use of the Website
Eligibility
You must be at least 18 years old to use our website. By using this site, you represent and warrant that you are at least 18 years old.
Account Registration
To access certain features of the website, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your password and for any activities or actions under your account.
2. Purchases
If you wish to purchase any product or service made available through the website ("Purchase"), you may be asked to supply certain information relevant to your Purchase, including your credit card number, expiration date, billing address, and shipping information.
You represent and warrant that:
- You have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase.
- The information you supply to us is true, correct, and complete.
We may employ the use of third-party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.
3. Product Descriptions
We attempt to be as accurate as possible in describing our products. However, we do not warrant that product descriptions or other content on the website are accurate, complete, reliable, current, or error-free. If a product offered by us is not as described, your sole remedy is to return it in unused condition.
4. Shipping and Delivery
Shipping and delivery times may vary based on your location and the shipping method selected. All delivery times provided are estimates and are not guaranteed. Glomei Skincare is not responsible for any delays in shipping caused by third-party carriers or events beyond our control.
5. Returns and Refunds
Our return policy is outlined in our [Return Policy]. Please review this policy carefully before making a purchase. By purchasing products from our website, you agree to our return policy.
6. Intellectual Property
The Service and its original content, features, and functionality are and will remain the exclusive property of Glomei Skincare and its licensors. The Service is protected by copyright, trademark, and other laws of both Nepal and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Glomei Skincare.
7. Links to Other Websites
Our Service may contain links to third-party websites or services that are not owned or controlled by Glomei Skincare. Glomei Skincare has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that Glomei Skincare shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.
8. Limitation of Liability
In no event shall Glomei Skincare, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
- Your use of the Service or inability to use the Service.
- Any unauthorized access to or use of our servers and/or any personal information stored therein.
- Any interruption or cessation of transmission to or from our Service.
- Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Service by any third party.
- Any errors or omissions in any content or for any loss or damage incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available through the Service, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
9. Governing Law
These Terms shall be governed and construed in accordance with the laws of Nepal, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Nepal.
10. Changes to These Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
11. Contact Us
If you have any questions about these Terms, please contact us:
- By email: info@glomei.com
At Glomei Skincare, we strive to ensure our customers are satisfied with their purchases. While we do not offer refunds, we are happy to provide exchanges for eligible items.
1. Exchanges
**Eligibility for Exchanges**
- To be eligible for an exchange, your item must be unused, in the same condition that you received it, and in the original packaging.
- A receipt or proof of purchase is required to complete the exchange.
**Exchange Process**
- Contact our customer service team at [your email address] to initiate an exchange. Please include your order number and the reason for the exchange.
- Once your exchange is approved, you will receive instructions on how to send your item back to us.
**Exchange Shipping**
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
2. Defective or Damaged Items
**Exchanges for Defective or Damaged Items**
- If you receive a defective or damaged item, please contact us at [your email address] with details of the product and the defect. We will provide instructions on how to return the defective item.
- Upon receipt of the defective item, we will inspect it and send you a replacement if the item is found to be defective.
3. Non-Exchangeable Items
**Gift Cards**
- Gift cards are non-exchangeable and non-refundable.
**Sale Items**
- Only regular-priced items may be exchanged. Sale items cannot be exchanged.
4. Contact Us
If you have any questions about our Return and Exchange Policy, please contact us:
- By email: info@glomei.com
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